Terms of Service

Last Updated: September 19, 2026

These Terms of Service apply to the use of zwojfio.shop and to all purchases made through our online store.

The terms “we”, “us” and “our” refer to Danfoss A/S, the operator of zwojfio.shop.

Please read these Terms carefully before using our website or placing an order.

By accessing our website or placing an order, you agree to these Terms together with our:

• Privacy Policy;

• Shipping and Delivery Policy; and

• Return and Refund Policy.

Nothing in these Terms limits or excludes any mandatory consumer rights available under applicable law.

Section 1 – About Our Store

zwojfio.shop is an online retail store operated by:

Danfoss A/S

Our online store uses Shopify as its e-commerce technology platform.

Products purchased through zwojfio.shop are sold by the business identified in these Terms and not by Shopify.

Section 2 – Use of the Website

You may use our website only for lawful purposes.

When placing an order, you must provide accurate, current and complete information, including where applicable:

• your name;

• email address;

• billing information;

• payment information; and

• delivery address.

You are responsible for ensuring that the information submitted during checkout is correct.

You must not use our website:

• for unlawful or fraudulent purposes;

• to provide intentionally false or misleading information;

• to interfere with website security or operation;

• to infringe intellectual-property rights; or

• to impersonate another person or organisation.

Section 3 – Product Information

We make reasonable efforts to ensure that product information displayed on zwojfio.shop is accurate and current.

This includes, where applicable:

• product titles;

• descriptions;

• images;

• specifications;

• dimensions;

• prices;

• variants; and

• availability.

Product colours or appearance may vary slightly depending on screen settings, device type and lighting conditions.

We do not intentionally advertise a product as available if we know that it cannot be supplied.

If a material product-information error affects an order, we will contact the customer and explain the available options.

Section 4 – Third-Party Brands

Products sold through our store may include products manufactured or branded by third parties.

All third-party brand names, trademarks, logos and product names remain the property of their respective owners.

The appearance of a third-party brand on zwojfio.shop does not by itself mean that we are:

• the manufacturer;

• the trademark owner;

• an official brand website;

• an authorised distributor; or

• an official partner.

We will only describe ourselves as an authorised or official partner where such a relationship actually exists.

Section 5 – Product Availability

Products are offered subject to availability.

If a product becomes unavailable after an order is placed, we will contact the customer as soon as reasonably possible.

If we are unable to fulfil an order, we will either:

• offer an appropriate alternative where the customer agrees; or

• cancel the affected item and issue an applicable refund.

Customers will not be charged for products that we cannot supply.

Section 6 – Orders

Placing an order constitutes an offer to purchase the products shown in the order.

After an order is submitted, customers will normally receive an electronic order confirmation.

An order is accepted when we confirm acceptance or begin processing it, subject to applicable law.

We may refuse or cancel an order for legitimate reasons, including:

• product unavailability;

• an obvious pricing or product-description error;

• unsuccessful payment authorisation;

• suspected fraud;

• an invalid delivery address; or

• legal or regulatory restrictions.

If an order is cancelled after payment has been collected, the applicable amount will be refunded using the original payment method unless otherwise agreed or required by law.

Section 7 – Prices and Taxes

The price charged for a product will normally be the price displayed when the customer submits the order.

Customers will be able to review the price and total amount payable before completing the purchase.

Where applicable law requires VAT or another mandatory tax to be included in the consumer price, it will be included accordingly.

We do not intentionally introduce undisclosed mandatory charges after the customer has committed to the purchase.

If an obvious pricing error occurs, we may contact the customer before fulfilling the affected order.

Section 8 – Shipping Costs

For standard orders delivered within our stated delivery area in Germany, we currently provide:

Standard shipping: EUR 0

Our standard shipping service has:

• no minimum order value; and

• no standard handling fee.

Any optional shipping service carrying an additional charge will be clearly disclosed before the customer completes the order.

Full shipping information is available in our separate Shipping and Delivery Policy.

Section 9 – Payment

Available payment methods are displayed during checkout.

Customers must provide accurate and valid payment information.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

The total amount payable will be displayed before the order is submitted.

Payment processing may be carried out by third-party payment providers.

Where payment data is processed directly by such providers, their own terms and privacy policies may also apply.

Section 10 – Shipping and Delivery

Our current estimated standard delivery schedule for Germany is:

• Order processing: 1–3 business days

• Estimated transit time: 8–15 business days

• Estimated total delivery time: 9–18 business days

Business days generally mean Monday through Friday, excluding applicable public holidays.

Delivery times are estimates and are not guaranteed unless we expressly agree to a specific guaranteed delivery date.

Shipping may occasionally be affected by circumstances outside our reasonable control, such as:

• carrier delays;

• severe weather;

• public holidays;

• transportation disruptions; or

• incorrect delivery details.

Further information is provided in our Shipping and Delivery Policy.

Section 11 – Risk During Delivery

Where we arrange delivery using a carrier selected by us, responsibility for the goods during transportation will be determined in accordance with applicable consumer law.

Where mandatory consumer law provides that risk remains with the seller until the consumer receives the goods, these Terms do not alter that protection.

If an order is lost or damaged before delivery, customers should contact us so that we can investigate and provide the appropriate remedy.

Section 12 – Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

In addition to statutory consumer rights, we currently provide a:

30-day voluntary return period

subject to the conditions stated in that policy.

For eligible purchases made by consumers in the European Union, a statutory 14-day right of withdrawal may also apply.

Our voluntary return policy does not reduce or replace any mandatory statutory right.

Section 13 – EU Right of Withdrawal

Consumers purchasing eligible goods online within the European Union generally have the right to withdraw from the purchase contract within 14 days without giving a reason, subject to applicable legal exceptions.

Detailed instructions regarding:

• how to exercise the right of withdrawal;

• return procedures;

• return shipping costs; and

• refund timing

are available in our Return and Refund Policy.

Nothing in these Terms restricts a statutory withdrawal right where it applies.

Section 14 – Damaged, Defective or Incorrect Products

Please inspect products after delivery.

If an item:

• arrives damaged;

• is defective;

• is materially different from the product ordered;

• contains missing components; or

• otherwise does not conform to the order,

please contact us at:

tomrozgonyiid826@gmail.com

Please include your order number and, where useful, photographs or other information showing the issue.

We will review the matter and provide an appropriate remedy in accordance with applicable consumer law.

Depending on the circumstances, this may include:

• repair;

• replacement;

• price reduction; or

• refund.

Section 15 – Order Cancellation

If you wish to cancel an order before dispatch, please contact us as soon as possible at:

tomrozgonyiid826@gmail.com

We will make reasonable efforts to process cancellation requests before shipment.

If an order has already been dispatched, any applicable cancellation or return will be handled under our Return and Refund Policy and applicable statutory consumer rights.

Section 16 – Promotions and Discounts

We may occasionally offer discounts or promotional offers.

Any specific conditions applying to a promotion will be clearly displayed with that promotion.

Discounted products remain subject to applicable statutory consumer rights.

Promotional conditions do not override mandatory rights relating to defective products, withdrawal or other consumer protections.

Section 17 – Intellectual Property

Unless otherwise stated, original website content owned or licensed by us may be protected by copyright, trademark and other intellectual-property laws.

This may include:

• original text;

• graphics;

• website layouts;

• photographs;

• logos; and

• other original content.

Third-party trademarks and branding remain the property of their respective owners.

Nothing on this website grants users a right to use protected intellectual property without the relevant owner's permission.

Section 18 – Third-Party Services and Links

Our website may use third-party services for purposes such as:

• payment processing;

• website hosting;

• analytics;

• shipping; and

• e-commerce functionality.

Our website may also contain links to third-party websites.

We are not responsible for the content or practices of independent third-party websites.

Customers should review the terms and policies of third-party services where appropriate.

Section 19 – Shopify

Our store uses Shopify technology.

Shopify provides the e-commerce platform used to operate the website but is not the seller of products purchased directly through zwojfio.shop.

Questions concerning:

• products;

• orders;

• deliveries;

• refunds;

• returns; or

• customer service

should be directed to us.

Section 20 – Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

The Privacy Policy explains matters including:

• what personal information we collect;

• why it is collected;

• how it may be used;

• when it may be shared; and

• applicable privacy rights.

Shopify and other third-party service providers may separately process information where necessary to provide their services.

Section 21 – Customer Reviews and Feedback

Customers may choose to submit reviews, comments or other feedback.

Reviews and feedback must not:

• contain knowingly false information;

• impersonate another person;

• infringe third-party rights;

• contain unlawful content; or

• contain malicious software.

We do not intentionally present fabricated reviews as genuine customer reviews.

Where an endorsement or review has been incentivised, it should be disclosed where required by applicable law.

Section 22 – Errors and Corrections

Despite reasonable efforts to keep website information accurate, occasional errors may occur.

These may concern:

• product descriptions;

• prices;

• promotions;

• availability;

• shipping information; or

• other website content.

We may correct genuine errors, subject to applicable law.

If a material error affects an existing order, we will contact the customer and provide the appropriate options rather than silently changing the terms of the purchase.

Section 23 – Website Availability

We aim to keep zwojfio.shop available and functioning correctly.

Temporary interruptions may occur due to:

• maintenance;

• technical issues;

• hosting problems;

• network interruptions; or

• circumstances outside our reasonable control.

We cannot guarantee uninterrupted website availability.

This does not affect obligations relating to orders already accepted or mandatory consumer rights.

Section 24 – Statutory Consumer Rights and Legal Guarantees

Nothing in these Terms excludes, restricts or replaces any mandatory:

• statutory warranty;

• legal guarantee;

• withdrawal right;

• return right;

• refund right; or

• other consumer-protection right.

Where these Terms conflict with a mandatory consumer-protection rule, the mandatory rule will apply.

Any additional commercial guarantee we may provide is in addition to statutory consumer rights.

Section 25 – Limitation of Liability

Nothing in these Terms excludes or restricts liability where such liability cannot lawfully be excluded or restricted.

In particular, nothing in these Terms limits mandatory consumer rights.

To the extent permitted by applicable law, we are not responsible for losses that:

• were not reasonably foreseeable when the contract was entered into;

• arise from circumstances outside our reasonable control; or

• result from unlawful or improper use of the website or products.

This section does not apply where applicable law provides otherwise.

Section 26 – Prohibited Uses

Customers and website visitors must not use our website:

• for fraudulent or unlawful activities;

• to submit intentionally false information;

• to impersonate another person or company;

• to distribute malware;

• to unlawfully collect personal information;

• to interfere with website security; or

• to infringe intellectual-property rights.

We may restrict access where reasonably necessary to protect our website, customers or legal rights.

Section 27 – Changes to These Terms

We may update these Terms from time to time to reflect:

• changes to our services;

• changes to applicable law;

• changes to our operations; or

• improvements to policy clarity.

The current version will remain available on this page.

Material changes will be communicated where required by applicable law.

Changes will not retroactively remove mandatory rights relating to purchases already completed.

Section 28 – Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Any invalid provision will apply to the maximum extent legally permitted.

Section 29 – Governing Law

These Terms are governed by the laws applicable to the registered business of Danfoss A/S, subject to mandatory consumer-protection rules.

If you are a consumer residing in Germany or another EU country, this choice of law does not remove any mandatory consumer protections that would otherwise apply to you.

Any dispute-resolution or jurisdiction provision is subject to mandatory rights available to consumers under applicable law.

Section 30 – Contact Information

Questions about these Terms, an order or our services can be sent to:

Store: zwojfio.shop
Company Name: Danfoss A/S
Email: tomrozgonyiid826@gmail.com
Business Address: Marsvej 5, 6000 Kolding, Denmark
Company Registration Number (CVR): 20165715

For questions about an existing order, please include your order number whenever possible.